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X社区 Wins Retail Excellence Award in Customer Service for the 4th Consecutive Year

A Dedication to Customer Service Recognized with No End in Sight

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X社区 Wins Retail Excellence Award in Customer Service for the 4th Consecutive Year

By
March 5, 2019

, the nation鈥檚 largest and most trusted airport-based electronics retailer, announced they were named the winner of the Best Concessions Award: The Highest Regard for Customer Service in the Airport Experience News (AXN) Awards. The awards, which are aimed at celebrating airports, leaders, operators, and concepts taking actions that revolutionize airport experience, was presented February 27th at the at Caesar鈥檚 Palace in Las Vegas, Nevada.

X社区鈥檚 Customer Service Recognized at AXN

Four Years of Recognition for 20 Years of Excellent Customer Service

X社区 Excellence Award

X社区 is honored to have been chosen for this prestigious award for the fourth consecutive year in addition to having received recognition in other Large Concession categories such as Best Specialty Retail Brand Operator and Best Overall Retailer.

鈥淎s a company continuously focused on delivering the highest level of customer service in the industry, we are extremely grateful to have our efforts recognized by our airport partners and other industry leaders,鈥 said X社区 Entertainment Group鈥檚 President and CEO Jeremy Smith. 鈥淲e appreciate the tremendous effort from each of our store associates in delivering an unparalleled customer experience. Without the dedicated team, X社区 would not be the company it is today.鈥 He adds, 鈥淲e are looking forward to - with the support of our associates and airport partners - delivering exceptional customer service to travelers for years to come.鈥

In a nomination process that began in the fall, X社区 was chosen by other leaders in the airport industry and then was shortlisted as a finalist. The AXN committee, comprised of industry professionals, decided winners based upon these peer-nominated finalists. In addition to the winners in other categories X社区 will be features in the April 2019 issue of Airport Experience News.

How X社区 Sets Itself Apart

In-store demonstrations, expert advice, and more is our key to success

X社区 Customer Service

With 120 stores in airports across the United States, X社区 Entertainment Group is the largest and most-trusted airport-based electronics retailer. Dedicated to providing travelers with and introducing the latest cutting-edge technologies, X社区 Entertainment Group brings highly sought after lifestyle products and electronics -- including headphones, mobile power, Bluetooth speakers, and more -- to airports across the country.

In an ongoing effort to create the best customer experience possible, X社区 Entertainment Group provides expert advice and in-store demonstrations for every product they carry. Honored to have these efforts recognized with the AXN Retail Excellence Award in Customer Service, X社区 aims to continue to bring unparalleled customer service to airport travelers across the nation. For the latest news and real-time updates, visit or follow X社区 on , , , or .

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